May 14, 2013
Mediu Introduces "Mediu Assurance" at G-Force 2013
Mediu Assurance, a focused service assurance offering committed to maximizing up-time, enhancing and supporting your contact center, expands your existing Genesys talent pool with our team of industry experts and fosters a partnership of continuous improvement.
May 7, 2013
Genesys Aquisition Creates Excitement
Mediu is extremely excited to hear that Genesys has completed their acquisitions of Angel.com and Utopy. Angel brings cloud-based self-service contact center solutions and Utopy accelerates Genesys’ delivery of a complete workforce optimization solution and strengthens the company’s integrated suite of contact center applications.
This acquisition will allow both Genesys and Mediu to provide better services and solutions to our customers. Click on the link below to read the full news release.
May 6, 2013
Get Ready for G-Force 2013
Mediu, LLC is a Network Sponsor at G-Force 2013 and is bringing four of our employees to the event.
Every year, Genesys brings hundreds of customer service experts, visionaries and thought leaders together to share the latest in best practices and innovation at G-Force – the industry's premier contact center and customer service event. See the link below for more details and full registration information.
February 5, 2013
Genesys Connect Wins Best in Show Award at IT EXPO
Innovative Cloud Customer Service Solution Recognized as 'Best Contact Center Solution' for Simplicity and Ease of Use by Editors of TMC.
Genesys, a leading provider of customer service and contact center solutions, today announced that the Genesys Connect solution received the Best-In-Show Award for Contact Centers at this year's ITEXPO in Miami. Editors from TMC judged nominations from a host of vendors across a variety of technology sectors, selecting winners based on creativity and technological innovation. Genesys Connect was recognized for its overall ease of use in the cloud, including simplified deployment and management of the solution.